What you'll learn
An advanced diploma course in cyber cafe operations typically covers computer fundamentals, operating systems, and basic office applications, along with more specific skills like networking, web technologies, and a strong emphasis on cyber security and customer service. A comprehensive syllabus will include both foundational computer knowledge and practical, hands-on skills relevant to managing a cyber cafe and assisting customers with their digital needs.
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Course Syllabus
Core technical modules
- Computer Fundamentals: Covers hardware, software, peripherals, and the basic functions of a computer.
- Operating Systems: Includes training on systems like Windows and Linux.
- Office Applications: Training in software like MS-Office (Word, Excel, PowerPoint) for document creation and data management.
- Networking Concepts: Covers basic networking, TCP/IP, IP addressing, and setting up and managing a Local Area Network (LAN) and Wireless LAN (WLAN).
- Web Technologies: Teaches HTML, CSS, JavaScript, and web development basics, which can be useful for basic website creation or support.
- Cyber Security: Focuses on fundamental security concepts, protecting against threats, and understanding cyber laws and IT rules.
Operational and customer-focused modules
- Internet and Browsing: Techniques for efficient internet usage, search engines, downloading, and online form filling.
- Customer Service: Emphasizes the importance of providing good customer service and handling various customer needs, such as email access and printing.
- Basic IT Support: Training on hardware and software troubleshooting, managing user logins, and print, scan, and copy operations.
Advanced and specialized modules
- Database Management: An introduction to database systems and SQL.
- Programming: Includes programming languages like C, C++, and Java, providing a broader technical foundation.
- Mobile App Development: Basic introduction to mobile development, likely focusing on Android or iOS.
- Project Work: A final project to apply learned skills to a practical scenario.
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